Terms & Conditions
Shuggah App
Last updated 11/03/2025
Please read these Terms & Conditions (“Terms”) carefully prior to using our application for monitoring the level of sugar in the blood available on the App Store (the “Application”) and enjoying it as a user.
These Terms contain important information about your legal rights and obligations. If you do not agree with these Terms, please, do not continue to use the Application.
The Application is operated by Alty Inc. (which we may refer to as “Company”, “we,” “us,” or “our”).
Our collection and use of personal data in connection with your access to and use of the Application is described in our Privacy Notice.
If you have any questions or comments about these Terms & Conditions or the Application, please contact us at [email protected]
Table of contents:
Content and intellectual property rights
Third-party websites and services
Entire agreement
In brief: This is an agreement between Company and users of the Application. By using the Application you agree to comply with these Terms and applicable laws and regulations.
These Terms and any policies, including our Privacy Notice and any operating rules posted in the Application constitute the entire legally binding agreement and understanding between you ("you" or “user”) and Company, governing your use of the Application and services rendered by Company through the Application (“Agreement”).
When you use the Application you hereby declare and warrant that:
according to your local jurisdiction you are eligible to enter into the Agreement have no restriction to use the Application;
you are 18 years of age or older (otherwise, you can use the Application exclusively with involvement of a parent or guardian);
you comply with these Terms and all applicable laws and regulations.
If any material in the Application, or your use of the Application is contrary to the laws of the place where you are when you access it, the Application is not intended for you, and we ask you not to use it. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.
Application functionality
The purpose of the Application is to display blood sugar levels and diagnostic time transferred from transmitters.
To use the Application, you need to choose a transmitter and connect it via Bluetooth to your device. The list of compatible transmitters you may find in the Application. It is possible to transfer collected data to third-party services such as Health App to save it.
Please note that displaying data on blood sugar depends on third-party devices - transmitters which the Company does not control and maintain. Therefore you should provide yourself with such devices and manage their serviceability.
Payment for our services
Our Services are provided exclusively on a paid basis as follows:
"Monthly auto-renewing subscription" — the 1st (first) week is free, then at the current price (excluding VAT) indicated on the Website and/or in the App, at Our discretion.
"Annual auto-renewing subscription" — the 1st (first) week is free, then at the current price (excluding VAT) indicated on the Website and/or in the App, at Our discretion.
Unless You have canceled Your paid subscription in the iCloud account settings on Your device at least one (1) day prior to the next renewal (payment) cycle, or We have canceled it (see the sections below for more information), You will be automatically charged the applicable paid subscription fee on the basis of the selected subscription. You confirm and assure Us that We shall not be liable for any interruption in the use of Our Services, including but not limited to if You provide inaccurate or outdated banking information that results in Your inability to make payments to Us, or if there is any technical failure beyond Our control, etc.
Note: Except as otherwise required by law, the payment of a subscription fee is non-refundable. Certain requests for refunds of subscription fees may be considered by Us on a case-by-case basis and will be granted at Our sole discretion.
Settlement method:
Payments for Our Services are processed through Apple Pay, a service provided by Apple Inc., and are subject to Apple's policies, over which we have no control, nor do we have control over the payment process itself.
The price of the subscription plan on Our Services is quoted in USD, excluding taxes inherent in Our receipt of such revenue (e.g., Sales Tax, VAT, etc.), which, like all bank fees, are paid by You. Depending on the payment model You choose, the total price for the subscription plan You select will be shown on the invoice, including VAT and/or other taxes (if applicable), that You must pay to start or continue using Our Services.
Note: We don't compensate (refund) any funds paid by You for the use of Our Services within the chosen subscription plan. However, You retain the right to use Our Services for which You have paid until the end of such paid subscription, unless Your account is deleted by You or Us.
To discuss the payment model with Us in more detail, if You wish, please email Us at [email protected].
Fee changes
We, in Our sole discretion and at any time, may modify the subscription fees for any subscription plan (either generally or exclusively for a particular user), as well as add a trial (free) period if we wish.
Non-paid fees
Once we become aware that you have outstanding payments for our Services payable via Apple Pay, in accordance with Apple's policies, we may, at our sole discretion and without limitation: (1) declare all amounts owed to Us to be overdue and subject to immediate payment, and/or (2) immediately suspend access to the Services until the debt is paid in full (i.e., temporarily deactivate Your account), and/or (3) We may temporarily disconnect You from using Our Services (i.e., temporarily deactivate Your account), until payment is made.
Note: As soon as You have paid the outstanding amount in full, We will unlock the possibility for You to continue to use Your paid plan of the Services in full.
Content and intellectual property rights
In brief: The Application and its content are provided under the GPL-3.0 License, which gives you certain rights, but you may only use our content the way it is allowed. The Application may contain trademarks, logos, and trade names that are proprietary intellectual property rights.
Copyright (C) 2019 Johan Degraeve.
This program is free software: you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
See the GNU General Public License Version 3 at https://www.gnu.org/licenses/gpl-3.0.en.html.
The Application may contain trademarks, logos, and trade names. Those intellectual property rights belong to Company or are included in the Application with the owner's consent and are not subject to the GPL version 3 license. You are not allowed to use trademarks, logos, and trade names or any of its elements in any way not provided for in these Terms without the prior written permission of Company or owners of the intellectual property rights.
Third-party services and websites
In brief: Some functions of the Application depend on third-party services which we do not control, therefore we cannot guarantee the uninterrupted operation of all features.
The Application may contain links to other websites and services governed by third parties, as well as some features of the Application may be made available or accessed in connection with third-party services or content that Company does not control.
We are not responsible for the content and services offered through those or any other websites, as well as for any losses, damages or other liabilities incurred as a result of your use of any third-party websites or services.
You acknowledge that other terms of use and privacy policies may apply to your use of such third party websites, services and content.
Warranties and disclaimers
In brief: The Application is provided to you “as is”. We do not provide any promises regarding the Application or content. Application use does not replace medical advice.
The Application is provided “as is” and “as available”. To the fullest extent permitted by law, Company explicitly disclaims all warranties, express or implied, regarding the Application, content and any services you may obtain or access through the Application, including, but not limited to, implied warranties of title, merchantability, fitness for a particular purpose and non-infringement of intellectual property rights.
Application use does not replace consultation with a healthcare professional or other medical advice, so you use the Application at your own risk. You must make all decisions about your diabetes therapy after consulting with your diabetes specialist and not rely on the Application.
You understand that the data displayed by the Application is provided by third-party transmitters that we do not control, and we cannot guarantee their reliability. You explicitly acknowledge that such data may be defective, and Company accepts no responsibility for it being correct.
Company does not guarantee that the Application will be uninterrupted or error-free, that any defects will be corrected, or that the Application is free of viruses or anything else harmful.
We are not making any promises of any kind, including about the accuracy, adequacy, usefulness, reliability, legality or otherwise of the Application and the service.
Limitation of liability
In brief: You are responsible for your use of the Application in compliance with these Terms and any applicable laws and regulations. Company’s liability is limited in accordance with this section, so please read it carefully to understand what to expect.
In no event shall Company, its directors, members, employees, business partners or agents be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, lost data or property damage related to, in connection with, or otherwise resulting from your use or inability to use the Application, including, without limitation, any damages caused by or resulting from mistakes, omissions, interruptions, transmitters malfunction, data loss, deletion of files, errors, defects, viruses, delays in operation or transmission or any failure of performance, transmission or displaying, even if Company has been advised of the possibility of such damages.
We will not be liable for any delay or failure to perform any obligation under this Agreement where the delay or failure results from any cause beyond our reasonable control.
The foregoing limitations of liability do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.
If any part of the warranty disclaimers or limitations of liability is found to be invalid or unenforceable for any reason or if we are otherwise found to be liable to you in any manner, then our aggregate liability for all claims under such circumstances for liabilities, shall not exceed the amount of 100 USD.
Indemnification
In brief: In case you violate these Terms, misuse the Application, violate any law or third party’s rights, you agree to indemnify and defend Company.
You agree to defend, indemnify and hold harmless Company, our subsidiaries, directors, partners, employees, contractors and agents from and against any and all claims, responsibility, damages, losses, and expenses, including reasonable legal and accounting expenses, arising from: (i) any breach by you of any of these Terms, (ii) your use/misuse of the Application and/or content, or (iii) a violation by you of applicable law, third-party’s intellectual property or other rights, any agreement or terms with a third party to which you are subject.
We reserve the right to handle our legal defense however we see fit, including instances when you are indemnifying us. Therefore, you agree to cooperate with us so we execute our strategy.
Applicable law and dispute resolution
In brief: These Terms are governed by the laws of the state of Delaware, USA. We hope to resolve all the issues by peaceful means, but in case a serious dispute arises between us, it must be resolved in the national courts of the state of Delaware, USA.
Except as otherwise set forth in these Terms or any policies, these Terms shall be exclusively governed by and construed in accordance with the laws of the state of Delaware, USA.
Any dispute, conflict, claim or controversy directly or indirectly arising out of or in connection with the Application or these Terms, including, those relating to its validity, its construction or its enforceability shall be resolved by means of amicable negotiations directly with Company team in accordance with the principles of good faith and cooperation.
If the consensus may not be reached by the negotiations, the dispute shall be settled exclusively in the state courts of Estonia, subject to its jurisdiction rules, with the applicable substantive law of the state of Delaware, USA.
All claims shall be brought within one (1) year after the claim arises, except to the extent a longer period is required by applicable law.
Electronic communications
In brief: We use push notifications to stay in touch with our users. You can receive updates, recommendations, and notifications on your use of the Application.
You understand and agree that we may send you the electronic communications via push notifications regarding, without limitation, (i) your use of the Application; (ii) updates of the Application and these Terms.
You can read more about the rules of personal data processing in our Privacy Notice.
Other terms
We may transfer our rights and obligations under these Terms to a third party, but this will not affect your rights or our obligations hereunder. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
We reserve the right, at any time at our sole discretion, to modify these Terms. In case of material changes affecting your use of the Application, we’ll notify you prior to the changes’ effective date by posting a notice on the Application or sending you an email. If you continue to use the Application, you agree to the updated version of these Terms.
If any provision of these Terms is determined to be unlawful, void or unenforceable, the remaining provisions of these Terms will continue to be fully valid, binding and enforceable.
A printed version of these Terms shall be admissible in judicial or administrative proceedings based on or relating to use of the Application to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Questions and contact information
If you have any questions or comments about these Terms & Conditions or the Application, please contact us by:
Email: [email protected]
Writing to the following address: 160 Greentree Drive, Suite 101, Dover, Country of Kent, 19904, Delaware, USA.